India LabourLine Case Manager (Two Positions)
Bangalore, Karnataka
Last date for receiving applications: 30th June 2025.
Aajeevika Bureau seeks to recruit two experienced and committed colleagues to join the India Labourline (ILL) as Case Managers. The India Labourline is a phone and field-based programme to provide information, counselling, distress support, and legal aid to informal workers throughout India. It is also a powerful Grievance Redressal Forum to address labour rights violations faced by all categories of waged and self-employed workers in construction, factories, urban services, garments & textiles, farm work, street vending, and other sectors. ILL helps thousands of workers resolve their wage disputes and ensures that they do not lose their rightful earnings to fraud and theft. ILL is operationalised by Aajeevika Bureau and a network of civil society organisations working on labour issues across the country. For more information on Aajeevika Bureau, please visit www.indialabourline.org.
Roles and Responsibilities
Two Case Manager (CM) positions are available. One position requires fluency in Kannada and Hindi, while the other requires fluency in Tamil, Telugu, and Hindi. Both positions are based in Bangalore. Preference will be given to candidates proficient in multiple South Indian languages along with Hindi.
The Case Managers will be handling calls on the India Labour Line to help provide information, and legal counselling to the informal sector and to register labour dispute cases. More specifically, their role will entail the following:
- Answering calls coming into India Labour Line, providing first counselling and advice to workers
- Documentation of basic information and facts related to the workers’ case.
- Engaging with employers / contractors and encouraging them to join the mediation process.
- Conducting mediation between workers and employers /contractors.
- Issuing legal notices and representations on behalf of aggrieved workers
- Follow up on issues registered by workers and referring cases to concerned departments and NGO networks.
- Report writing, data handling and related documentation
Desired Skills & Experience
- The ideal candidate should have the willingness to attend and make calls continuously.
- The ability to counsel workers and engage with employers calmly in high stress situations and have good listening skills and patience in dealing with workers.
- Mediation and conflict resolution skills to resolve disputes and conflicts between workers and employers / contractors.
- Experience of working in labour and other rights based civil society organisation programmes / projects will be a major advantage.
- The programme requires and expects that the Case Managers will enhance their skills and competence by studying labour laws, Labour policies and schemes, as well as other resources on labour issues. Capacity Building training and resources will be provided.
- Basic computer skills for data updates and documentation purposes is mandatory. Basic Excel skills are essential.
Language proficiencies: We are looking for two Case Managers:
- Case Manager – Kannada: Fluency in Kannada and Hindi is essential and familiarity with one or two south Indian languages is desirable.
- Case Manager – Tamil & Telugu: Fluent in Tamil, Telugu and Hindi is essential familiarity with one or two south Indian languages is desirable –
- Please note that the ability to read and write basic English is mandatory.
The remuneration for the Case Managers will be in the range of Rs. 3 – 3.5 lakhs p.a –this is negotiable based on the applicants’ competence and experience.
Aajeevika Bureau is an equal opportunity employer. We are committed to creating a diverse and inclusive work environment. We encourage persons with physical disabilities, diverse gender identities and under-represented groups to apply.
Interested candidates are requested to send their CVs with a Cover Letter to the following email id: jobs@indialabourline.org by 30th June 2025. Applications will be reviewed on a rolling basis.
Please make sure to mention the name of the position “ILL Case Manager – Kannada” or “ILL Case Manager – Tamil & Telugu” in the subject line.
Executive (Team Development and Capacity Building)
Udaipur, Rajasthan
Last Date of Application: 31st May, 2025
Aajeevika Bureau, headquartered in Udaipur, is an established social enterprise with a vision to secure, dignified lives of communities dependent on labour and migration (www.aajeevika.org). Aajeevika Bureau (AB) is a multi-state not for profit organization with teams engaged in skilling, legal aid, social security, women’s empowerment, workers’ mobilisation and research – policy programs. On the ground we operate through a network of workers facilitation centres in rural areas of Rajasthan and in cities of Gujarat, Maharashtra and Karnataka.
About the Role
We are seeking a dynamic and strategic HR professional to lead initiatives in talent acquisition, employee engagement, learning and development, and team building. The ideal candidate will ensure the organization fosters a positive work culture while driving employee growth through structured capacity-building programs
Key Responsibilities:
HR Management:
Oversee recruitment processes, including job postings, screening, interviews, and onboarding of new employees.
Support initiatives to enhance workplace culture, address grievances, and foster an inclusive environment.
Help manage the Microsoft 365 based IT ‘back-office’ setup (email, cloud storage, etc.) – user accounts, OneDrive setup, tech support, including for MS Office.
Team Development
Design and implement a Learning Management System (LMS) to address professional development needs.
Identify training needs, coordinate employee development programs, and track employee skill growth and progress.
Ensure platforms for capacity building for employees at all levels are accessible and utilised.
Facilitate leadership development initiatives and team-building activities.
Strategic Support
Support strategic planning and refine HR policies aligned with organizational goals.
Monitor organizational progress, evaluate core indicators, and provide critical feedback on partnerships and progress in different verticals.
Plan and coordinate organizational events and workshops to promote employee interaction and professional growth.
Qualifications and skills we are looking for:
Master’s degree in HR, Business Administration, Social Work, Social Sciences, or related fields.
4–6 years of experience in HR, organizational development, or training roles.
Strong interpersonal skills and experience in talent management.
Experience with leadership development programs and a research-oriented mindset.
Proficiency in designing learning programs and familiarity with LMS platforms.
Cultural competency and inclusivity, with the ability to work across diverse cultures and backgrounds. Proactive, energetic and enthusiastic.
Remuneration
Salary: ₹ 6 -6.6 Lakhs p.a (commensurate with experience and NGO standards in Rajasthan).
To apply:
Kindly consolidate your resume and cover letter and 2 writing samples into a single Word/PDF document. Please upload this document in the “Resume” section of the application form, ensuring that the file size does not exceed 5 MB.
Aajeevika Bureau is an equal-opportunity employer committed to diversity. We encourage candidates from diverse backgrounds to apply.
Coordinator (Legal Aid)
Pune, Maharashtra
Last Date of Application – 15th June, 2025
We are seeking an experienced and committed colleague to join our India Labourline (ILL) team. ILL is a phone-based service to provide information, counselling, distress support and emergency response to informal workers throughout India. It is a powerful tool available to all categories of waged and self-employed workers in the large sectors of construction, factories, urban services, farm work, street vending etc. ILL helps thousands of workers resolve their wage disputes and ensures that they do not lose their rightful earnings to fraud and theft.
The India Labourline is managed by Aajeevika Bureau and supported by a large response network of trade unions and civil society organisations working on labour issues across the country.
For more information on India Labour Line, please visit: https://www.indialabourline.org/
Position Overview
We are seeking a Pune-based Coordinator to lead and strengthen our legal aid and rights education efforts with migrant worker communities. In Pune, Aajeevika works extensively with migrants employed in construction, small-scale manufacturing, and recycling industries. The position focuses on casework, legal literacy, and long-term improvements in labour rights, with a special emphasis on vulnerable groups, including women workers.
The ideal candidate is a young, committed legal professional with a passion for social justice, especially in labour rights. Experience in labour law, court representation in Pune, and advocacy is highly desirable.
Key Responsibilities
- Casework & Mediation
- Conduct mediation in wage and accident-related disputes
- Issue legal notices and rigorously follow up on pending cases
- Lead weekly legal aid sessions at the field centres.
- Litigation Support
- Prepare and support legal claims in labour courts
- Represent or coordinate representation of workers before relevant authorities
- Stakeholder Coordination
- Liaise with police, labour departments, and State Legal Services Authorities
- Facilitate referrals and ensure case follow-up with public institutions
- Legal Strategy & Systemic Change
- Develop long-term legal strategies to address poor workplace practices
- Document recurring legal issues and propose systemic solutions
- Legal Literacy & Outreach
- Design and implement legal education modules for workers
- Conduct field visits to workplaces and worker communities for training sessions
- Partnership Development
- Collaborate with legal networks, lawyers, trade unions, and civil society organizations to expand legal aid and literacy outreach in Pune
Candidate Profile
- Degree in Law (LL.B. or higher); enrollment with Bar Council preferred
- Experience in legal aid, PILs, or labour rights advocacy
- Proficiency in labour laws and familiarity with local court procedures in Pune
- Strong communication skills in Marathi, Hindi, and English
- Commitment to field-based, community-centric legal work
- Ability to work independently and develop strategy in a dynamic setting
Remuneration & Benefits
4 to 4.5 lakhs p.a., depending on experience & qualifications. Somewhat higher salary may be considered for exceptionally experienced candidates.
Application Process
We aim to be a gender just, equal opportunity employer with respect to building diversity in our teams. Women and diverse candidates are strongly encouraged to apply for this role and to mention this in the Cover Letter.
Interested candidates are requested to send their CVs with a covering letter to the following email id: jobs@indialabourline.org by June 15, 2025. Please note that resumes sent without a covering letter will not be considered. Please also make sure that you write the position – Coordinator (Legal Aid, Pune) – in the subject line of the email.
Regional Coordinator - ILL (North)
Delhi
Aajeevika Bureau
Regional Coordinator (North)
India Labour Line (ILL)
Location: Delhi
Last Date of Application: July 25, 2025
Aajeevika Bureau is seeking an experienced and committed colleague to join its India Labourline (ILL) team. The India Labourline is a phone based service to provide information, counselling, distress support and emergency response to informal workers throughout India. It is a powerful tool available to all categories of waged and self-employed workers in the large sectors of construction, factories, urban services, farm work, street vending etc. ILL helps thousands of workers resolve their wage disputes and ensures that they do not lose their rightful earnings to fraud and theft.
The India Labourline is managed by Aajeevika Bureau and supported by a large response network of trade unions and civil society organisations working on labour issues across the country.
For more information on Aajeevika Bureau and India Labour Line please visit https://www.aajeevika.org/ and https://www.indialabourline.org
The Regional Coordinator (North) will be part of the India Labour Line’s leadership team to oversee and mentor the operations of the India Labourline in North India. They will provide the conceptual and operational leadership to the India Labourline as it becomes a national movement across multiple states and cities.
The specific roles associated with the post of Regional Coordinator are as follows:
(a) Management and administration of the India Labour Line operations including implementation of its expansion plans.
(b) Supporting the central operations of the India Labour Line. Quality control and monitoring of data and information coming to the helpline.
(c) Managing and Tracking the MIS data and ensuring quick resolution of cases registered. Tracking and oversight of critical cases for speedy resolution.
(d) Support the field teams to ensure that the Standard Operating Procedure for case resolution is being followed.
(e) Guiding and mentoring ILL’s field teams held by various CSOs across regions
(f) Networking and liaison with labour organisers, CSOs and lawyers in order to assure swift responses to distressed workers calling in from various part of the country.
(g) Relationship management with CSO partners holding the field teams. Networking with labour rights organisations in the region for greater visibility of ILL.
(h) Represent ILL in relevant forums and bring its experience to various platforms of policy significance.
Who are we looking for?
We are seeking a senior colleague to fill a leadership role to manage and upscale the India Labour Line agenda. An ideal candidate will:
l Hold a Post Graduate degree with training in law, labour studies, social work, development, management or related field. People with Graduate degree but significant experience & knowledge in the area of labour & migration will be considered.
l 5 to 10 years of work experience in the development sector, with preferably at least 2 to 3 years experience on the issue of labour, migration or legal aid.
l The applicants must be interested and passionate about workers’ rights, legal protection and social justice.
l Individuals with experience of managing and guiding large and multi-location field teams are likely to fare well in this role.
l The role requires a strong people orientation, administrative experience and a proven ability to nurture teams.
l Strong communication skills including the ability to write good quality reports is essential. The role will require fulfilling donor reporting requirements.
l A good grasp and comfort with data and technology is essential for this role.
Location & Travel: The position is based in Delhi but considerable travel to network and liaise with state teams will be needed. Professional connections and past / current experience of work in these geographies would be a big plus.
Salary: 9 to 10.5 lakhs p.a. depending on experience & qualifications. Somewhat higher salary may be considered for exceptionally experienced candidates.
We aim to be a gender just, equal opportunity employer with respect to building diversity in our teams. Women and diverse candidates are strongly encouraged to apply for this role and to mention this in the Cover Letter.
Interested candidates are requested to send their CVs with a covering letter to the following email id: jobs@indialabourline.org by July 25, 2025. Please note that resumes sent without a covering letter will not be considered.
Please also make sure that you write the position – Regional Coordinator (North) ILL – in the subject line of the email.
If you’re interested in working with us, please write to jobs@aajeevika.org
